列印時出現「多工緩衝處理程式子系統應用程式發生問題,必須關閉」解決方法

研究生印東西是家常便飯,特別是交報告或作業時,印起來還真是不得了。前一陣子要交作業前,竟然出現了「多工緩衝處理程式子系統應用程式發生問題,必須關閉」的錯誤,真是想死的心都有了 @@ 什麼時候不挑,幹嘛挑我交作業前呢?幹嘛為難我?

這問題的的症狀是無法列印(廢話),印表機也無法修改設定。即使在服務裡強制啟動Printer spooler,只要呼叫到印表機,那支程式就死給你看。

網路上找了很久,最終的解決辦法卻出奇的簡單:

  • 到c:windowssystem32spoolprinters底下
  • 備份這資料夾所有的檔
  • 刪除此資料夾所有的檔
  • 重新在服務裡啟動Printer spooler即可(我的電腦上面按右鍵選管理,在左邊選單選服務,找到printer spooler,然後啟動)。

希望大家別遇到這個問題,就算遇到也能用這方法解決。

2009.08.24補充:

如果在pirnter spooler的錯誤訊息發現是ZSR.dll這個dll檔crash,很多使用者反應是HP 1020或1022的問題。解決方案可參考這篇文章:

http://www.dll-error-fixes.com/fix-hp-laserjet-print-pdf-files-zsrdll-faulting-module/

參考資源:

http://support.microsoft.com/kb/324757/zh-tw

http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447626+1240376800237+28353475&threadId=1153974

Hello All!
I am so glad my IT manager found this thread! We were having the same trouble with the same printer. It even stopped the launch of a few graphic applications (Illustrator and Photoshop). After reading through this thread, here is what he did:
Launch Control Panel > Administrative Tools > Services. In Services, stop Printer Spooler service. Launch Windows Explorer, and navigate to c:windowssystem32spoolerprint and delete any and all files in this location. Then go back to Services and restart Printer Spooler service.
I think it was a particular PDF that caused this. I had been printing large multi-page PDF documents, then received a single page PDF via email.
This was a much less invasive fix than restoring, as this printer was one of the first things attached to my computer. So far, it hasn’t recurred and I sent that particular PDF to another printer.
Good luck!

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